How fast can a Emergency Roof Repair technician get to my home in Avondale Estates?+
Emergency calls jump the queue — we aim to have someone stabilizing an active leak in Avondale Estates the same day. Non-emergency estimate requests are typically scheduled within a day or two.
Will I get a written estimate before you begin?+
Yes. Every job starts with a free inspection and a written, itemized estimate. We don't start work off a verbal quote, and the price you approve is the price on the final invoice unless you request additional work.
What licensing and insurance do you carry?+
Yes — Big Toms Roofing is fully licensed to perform Emergency Roof Repair in GA, and we carry both general liability and workers' compensation coverage. We're happy to provide documentation before you sign anything.
What emergency roofing services are available in Avondale Estates?+
Our emergency line is staffed around the clock. If water is actively coming in, call +1-855-469-0306 first — we'll get a tarp and temporary fix in place fast, then schedule the permanent repair.
Can you help with my storm damage insurance claim?+
Yes — we document damage with detailed photos and can meet your adjuster on-site to walk through findings. Many Avondale Estates customers say this cuts weeks off their claim process.
How many days will a reroof take at my Avondale Estates home?+
Most residential replacements in Avondale Estates take one to three days depending on roof size, pitch, and material, weather permitting. We'll give you a specific timeline in writing as part of your estimate.
What brands do you work with?+
Our Avondale Estates crews are certified for major shingle manufacturers as well as metal roofing and commercial membrane systems — we'll help you choose based on budget, home style, and how long you plan to stay in the house.
Do you offer a warranty on your roofing work?+
Every Emergency Roof Repair job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
Do you do pre-listing or pre-purchase roof inspections?+
Yes, we perform pre-purchase and pre-listing inspections throughout Avondale Estates with a written report and photos — useful for negotiations on either side of the transaction. Ask about current pricing when you call.
Are you only in Avondale Estates or do you cover nearby towns?+
Beyond Avondale Estates, our crews regularly service the surrounding Avondale Estates, GA area. Call +1-855-469-0306 and we can confirm coverage for your specific address in seconds.
